RAW PROTIPS

We understand that your time is valuable, which is why we've made shopping with us as easy and hassle-free as possible. All you need to do is place your order online, and we'll take care of everything else. It's simple, fast, and reliable, giving you more time to focus on the things that matter most.

And now, when you shop with us and spend over €80, you'll qualify for free delivery to Malta! That means you can enjoy all the benefits of online shopping without having to worry about any additional shipping costs. Plus, for orders of products that are available from stock, we'll deliver your items within 24-48 hours, Monday through Saturday.

Please note that for orders below €80, a delivery fee of €5 applies. Orders from Gozo are subject to a €10 delivery charge. But with our fast and reliable delivery service, you can be sure that your order will arrive in no time.

So why wait? Try shopping with us today and experience the convenience and affordability of online shopping, with the added bonus of free delivery on orders over €80 to Malta.

At 5 Points Growing, we stand behind the quality of our products and are committed to ensuring your satisfaction. That's why all of our products come with a 2-year EU legal warranty, subject to its terms and conditions.

The warranty period begins on the date of purchase, as indicated on your valid invoice. Please note that the manufacturer's warranty only covers hardware component failures in the product, and does not extend to third party accessories, cosmetic damages, software programs, data, or removable parts.

To ensure the longevity of your product, it's important to take proper care of it. Any damage resulting from natural disasters, accidents, misuse, normal wear and tear, abuse, negligence, commercial use, or modifications to the product are not covered under the warranty.

Additionally, the warranty does not cover damage resulting from improper operation or maintenance, connection to improper voltage supply or electrical power surge, or attempts at repair by any party other than at 5 Points Growing service center.

We want you to feel confident in your purchase from us, which is why we offer this warranty on all of our products. If you have any questions about our warranty or the terms and conditions, please don't hesitate to contact us. We're here to help ensure that you get the most out of your purchase from 5 Points Growing.

At 5 Points Growing, we want you to be completely satisfied with your purchase. If for any reason you wish to cancel your agreement with us, you have the right to do so within 14 days from the day after you receive the goods.

To initiate the return process, please send an email to info@5pointsgrowing with the subject "RETURN" followed by your order ID. In order for the return to be accepted, the goods must be returned to our shop address complete with tags, original packaging, manuals, and in fully re-saleable condition.

Please note that you are responsible for the cost of returning the goods to us at the address provided above. We recommend that you take reasonable care in packaging and shipping the items to ensure that they are received by us in their original condition and are not damaged in transit.

Our team will process your return as quickly as possible and issue any applicable refunds or exchanges. If you have any questions or concerns about our return policy, please don't hesitate to contact us. We're here to help you have the best possible experience with 5 Points Growing.