At 5 Points Growing, we stand behind the quality of our products and are committed to ensuring your satisfaction. That's why all of our products come with a 2-year EU legal warranty, subject to its terms and conditions.
The warranty period begins on the date of purchase, as indicated on your valid invoice. Please note that the manufacturer's warranty only covers hardware component failures in the product, and does not extend to third party accessories, cosmetic damages, software programs, data, or removable parts.
To ensure the longevity of your product, it's important to take proper care of it. Any damage resulting from natural disasters, accidents, misuse, normal wear and tear, abuse, negligence, commercial use, or modifications to the product are not covered under the warranty.
Additionally, the warranty does not cover damage resulting from improper operation or maintenance, connection to improper voltage supply or electrical power surge, or attempts at repair by any party other than at 5 Points Growing service center.
We want you to feel confident in your purchase from us, which is why we offer this warranty on all of our products. If you have any questions about our warranty or the terms and conditions, please don't hesitate to contact us. We're here to help ensure that you get the most out of your purchase from 5 Points Growing.